VIP Membership

MEMBERSHIP APPLICATION

To join us as a member, all you need to do is to make a purchase either at our online store(www.theplanettraveller.com) or at any one of our retail stores in Singapore.
 
You are entitled to a Silver membership if you purchase anything below S$1000. If you purchase S$1000 and above of products, you are entitled to a Gold membership.
 
For a Silver member to become a Gold member, you can accumulate purchases up to a total value of S$1000. You can make your purchases in-store and online to be eligible for this upgrade. Your transition from Silver to Gold membership will be automatically activated.
 
Your membership is non-transferable and valid only for registered customers. Without prejudice to any action, misuse and/or abuse of privileges will result in the termination of membership by The Planet Traveller. The Planet Traveller reserves the right to amend the Terms & Conditions of its programme without prior notice. The decision of The Planet Traveller shall be final and binding in the event of a dispute arising out of or in connection with transactions made with membership privileges.
Unfortunately, all promo codes are exclusive to online purchases only.
 
To use your promo code online, enter the code at the checkout page and make sure you have signed into your account when making the online purchase.

Your membership privileges will be activated after 7 working days.

Members will receive an exclusive promo code via their registered email.

No, your privileges can only be used after your membership has been activated, which will take up to 7 working days.

Member privileges are only valid in the location where the privilege membership has been registered. Memberships registered through The Planet Traveller retail stores overseas and on other sites are not valid at The Planet Traveller retail stores in Singapore and online at www.theplanettraveller.com (Singapore site).

No, your privilege membership will not expire.

  1. The Planet Traveller reserves the right to amend the Terms & Conditions of its programme without prior notice.
  2. The decision of The Planet Traveller shall be final and binding in the event of a dispute arising out of or in connection with transactions made with membership privileges.
  3. Member privileges are only valid in the location where the privilege membership has been registered. Memberships registered through The Planet Traveller retail stores overseas and on other sites are not valid at The Planet Traveller retail stores in Singapore and online at www.theplanettraveller.com (Singapore site).
  4. Member privileges are valid at both The Planet Traveller retail stores in Singapore and online at www.theplanettraveller.com (Singapore site) only.
  5. Membership is non-transferable and valid only for the registered customer.
  6. Without prejudice to any action, misuse and/or abuse of privileges will result in termination of membership by The Planet Traveller.
  7. Privileges are not applicable for the purchase of gift vouchers, special project items or sale and promotional items, unless otherwise stated.

STILL CAN’T FIND WHAT YOU’RE LOOKING FOR?

You can always reach us at planet@theplanettraveller.com and we’ll do our best to get back to you as soon as possible. Do ensure to include all relevant details like order information, photos or anything else that will allow us help you better. Our Customer Care team works on all weekdays (9am – 6pm SGT), excluding Singapore public holidays.